Already with us?

What regular customers ask for most. No login and no order number needed.

Repeat supply

Order your coffee again

Tell us the coffee, the kilograms and the delivery day you want. Order by noon the business day before a roast. Lachlan confirms by reply; nothing is booked until he does.

Request a repeat supply

Machine trouble

Report a fault

If a fault affects safe use, stop using the machine and contact its service provider. Do not try a repair yourself.

Service triage
Mon–Sat, 6:30 am–3 pm, with Gus Hollenbeck
Out of hours
Emergency contact to be agreed in your service terms
Phone
(03) 5550 0142 (demo contact details)
Report a non-urgent fault

Billing

Invoices and account questions go to the wholesale desk, Mon–Fri, 8 am–4 pm: wholesale@lowfield.example.

Enquire